If you receive your product and simply aren’t 100% happy with it, you can send it back to us for a refund. If you receive a damaged or defective product, we will send you a replacement. We want you to feel confident and inspired while shopping our online store. Our products can be returned within 30 days of delivery for a replacement, exchange, or refund. That’s why we offer a satisfaction guarantee for all our products. Our goal at Head West is to help you design a beautiful and comfortable home. We are happy to answer any questions you may have. If you would like additional information about our shipping policy or rates, please contact us. When your order has shipped, you will receive an email with a tracking number and a link to check the status of your package. Once you’ve placed your order, you will receive an email confirmation. If the availability of your order has changed, we will contact you directly to update you. We endeavor to display the most current and accurate product inventory information. We are unfortunately not able to ship to APO or FPO addresses. Please note that this may result in a change of carrier or shipping cost. BOX SHIPPING We do ship to Post Office Boxes.

We are currently only shipping to US territories.

Select an expedited shipping option upon checkout, and the exact shipping cost will be calculated prior to payment. EXPRESS SHIPPINGĮxpedited shipping is available for all of our products. Exact shipping cost will be calculated during the checkout process. Oversize or heavy items may incur additional costs. All prices are listed in US dollars, and our business days are Monday through Friday excluding United States federal holidays. Please contact us if you have not received your order by the estimated date of delivery. Standard shipping within the contiguous United States takes an estimated 2-5 business days from California.Įstimated delivery dates are not guaranteed. For orders received after 11:00 AM PST between Friday and Sunday, they will be processed on Monday or the next business day thereafter if there is a national holiday. Any orders received after 11:00 AM PST will be processed the next business day. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice.We ship out in-stock items the same day if placed by 11:00 AM PST. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.

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